As the leading pet waste removal service company in the area, we have been asked a lot of questions about scooping poop. We have put the answers to the most commonly asked questions about our dog poop scooping services below.
Yes, we shut the gate and send you a picture of the closed and latched gate after every service.
Provided the dog is not aggressive to our technician then your dog is welcome to be in the yard while we work. Our entire team loves dogs, so our tech may play with the dog for a moment and give them a treat!
Your dogs safety is our top priority! Our pet waste technicians are sure to close the gate after every service and we send a picture of the closed gate after every service. Additionally, our team members are extra cautious when entering and exiting the gate.
Unlike many of our competitors we do not charge additional fees for the first service when you sign up for recurring pooper scooper services. We do have a 4 service minimum when signing up.
We don't require advance payments for services. We have a no hassle payment policy that automatically charges your card on file after each service is performed.
Pooper scooper services start at $16.00 per week for once a week services. The cost is less if you choose more frequent services a week and slightly more expensive for less frequent services a month. The cost is also determined based on the number of dogs you have.
Of course, we offer advance notifications by phone call, sms text message, or email. The choice is yours.
Our typical service includes pooper scooper services in the backyard of the property including the grass, flowerbeds, patios and other areas in the backyard. If you need to add your front yard, we offer front yard service for $4.00 per service.
If you need to skip a service due to being out of town or no dogs being on the property for that week, simply send a request using the client portal or contact us the way that is most convenient for you.
If your gate has a combination lock on it, you can send us the combination and we will add that to the notes for your technician. We also provide free combination locks upon request. Just contact our customer support team and they will make sure to have one installed on your next service date.
We work in most weather situations including rain, however if there is lightning in the area or conditions are too dangerous for our team members to work we will notify you concerning the delay and when we intend to service the property.
At Scoop N' Poop we are committed to providing the best customer service. All of our services are backed by a 100% Satisfaction Guarantee. If you are not satisfied for any reason, just let us know within 24 hours and we will return promptly to re-perform the service at no additional charge!