pick n' up, where your pet left off
frequently asked questions
As the leading pet waste removal service company in the area, we have been asked a lot of questions about scooping poop. We have put the answers to the most commonly asked questions about our dog poop scooping services below. If you have any other questions, please reach out!
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have any questions?
frequently asked questions
Can my pets be out in the yard when you are here?
Provided the pet is not aggressive to our technician, then your pet is welcome to be in the yard while we work. Our entire team loves pets, so our tech may play with your pet for a moment and give them a treat!
Do you make sure my pets don't get out of the yard?
Your pet’s safety is our top priority! Our pet waste technicians are sure to close the gates after every service. Additionally, our team members are extra cautious when entering and exiting the gate.
When am I charged for pet waste removal services?
We don’t require advance payments for services. We have a no hassle payment policy that automatically charges your card on file after each service is performed.
What is the cost for pooper scooper services?
Pooper scooper services start at $19.97 per week for once a week services. The cost is less if you have more frequent services a week and slightly more expensive for less frequent services a month. Costs are also determined based on the number of pets you have.
Can you notify me before you arrive?
Of course, we offer advance notifications by phone call, sms text message, or email. The choice is yours.
What areas of my yard are included in the service?
Our typical service includes pooper scooper services in the backyard of the property including the grass, flowerbeds, patios, and other areas in the backyard. If you need to add your front yard, we offer front yard service for $9.00 per service.
What if I need to skip a service or am out of town?
If you need to skip a service due to being out of town or no pets being on the property for that week, simply contact us the way that is the most convenient for you.
I have a lock on my gate, how can I give you access to the yard?
If your gate has a combination lock on it, you can send us the combination and we will add that to the notes for your technician.
What if there is bad weather?
We work in most weather situations including rain, however if there is lighting in the area or conditions are too dangerous for our team members to work we will notify you concerning the delay and when we intend to service the property.
How signing up works at
Choose how frequently you’d like to receive services.
Set up your account and notification preferences.
We service your property the same day(s) each week.
services offered by
residential & commercial pet waste removal
We offer recurring pet waste removal services as well as pet waste station services.
Deodorizing
Deodorizer treatments are applied to your lawn, patio, and decks to treat pet waste and urine smell.
sanitization
Sanitization treatments kill viruses and bacteria on your lawn, patio, and deck. The EPA approved sanitization treatment is safe to use around animals and humans and tough enough to kill infectious diseases like Parvovirus, Feline Calicivirus, and Coronavirus.
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guarantee
At Scoop N’ Poop we are committed to providing the best customer service. All of our services are backed by a 100% Satisfaction Guarantee. If you are not satisfied for any reason, just let us know within 24 hours and we will return promptly to re-perform the service at no additional charge!